Watch your Inbox for customer satisfaction surveys throughout the year

Jones-Onslow EMC conducts regular surveys to learn more about how members feel about our service in all areas of the cooperative.

Surveys are sent by email to a sampling of members each month. If you’re selected to be surveyed, we would appreciate it if you would take the time to let us know how we’re doing and if we can improve service to you in any way. Jones-Onslow EMC partners with Cooperative Insights and Data Decisions Group to conduct the survey.

So, watch for an email that comes from CooperativeSurveys@ddgvips.com. Through this partnership, cooperatives across the country can compare satisfaction scores and learn from each other on opportunities to improve and provide the best service to you.

Over the years, Jones-Onslow EMC has consistently ranked among the top for providing the best member service! We want to continue providing that excellent service as your needs change with the times, and your survey response will help us do that!

Because these are sent by email, we need to have your most current email address on file. If your email address has changed since you established service with us, give us a call at 910-353-1940 or log into the JOEMC Member Portal to make the update.