Jones-Onslow EMC’s outage text alert program provides members a quick and convenient way to stay connected and informed during a power outage.

If there is a cell phone number associated with your electric account, you will automatically be enrolled in our Outage Text Alert Program. The program uses the latest SMS technology to enhance our customer service; the program delivers outage notifications to members within minutes of an issue. Please note that if you have the same cell phone number associated with multiple accounts, you will receive a text message asking you to register each account and assign nicknames for identification purposes manually.

Don’t want to participate? Opting out is easy—type STOP in response to the text message you receive, and you will be removed from the program and all future text messages.

Got to the Outage Text Alert page on our website to learn more.