Get Your Personal Video Bill Explanation

With warmer weather approaching and air conditioners working overtime, the impact might result in higher bills. JOEMC is here to help you take control of your energy use.

We provide members with the most advanced technology available—a personal video bill explanation—to help manage energy use.

If you are already using our online bill pay and we have an active email address, you will automatically receive a personal video bill explanation. The video will help you learn where your energy dollars are going and give you suggestions about how you can save. You will only receive this video when your bill has increased or decreased by $30 or more from your previous bill.

If you have not signed up for online bill pay and want to receive your personal video bill explanation, visit to get registered. You will start receiving your energy analysis video in the coming weeks.

To learn more about energy efficiency visit our energy center for additional resources, including:

  • Home energy audit tools
  • Specialized appliance calculators
  • Video library of energy efficiency tips
  • Information about programs and rebates


And, if you ever have any questions regarding your bill, email us or give us a call at (910) 353-1940.