During the COVID-19 crisis, many members have been working from home, while others are unemployed due to the pandemic. These extra days at home can cause higher than normal energy bills. Now with warmer weather approaching and air conditioners working overtime, the impact might result in even higher bills.

We’re here to help you take control of your energy use JOEMC is now providing members with the most advanced technology available—a personal video bill explanation—to help manage
energy use.

If you are already using our online bill pay and we have an active email address, you will automatically receive a personal video bill explanation. You will only receive this video when your bill has increased or decreased by $30 or more from your previous bill. The video will help you learn where your energy dollars are going and give you suggestions about how you can save.

If you have not signed up for online bill pay and want to receive your personal video bill explanation, visit billing.joemc.com to get registered. You will start receiving your energy analysis video in the coming weeks.

Want to learn more about energy efficiency? Visit our Energy Center for additional energy resources including home energy audit tools, specialized appliance calculators, video library of energy efficiency tips, and information about programs and rebates

And, remember, if you are worried about paying your energy bill, give us a call at (910) 353-1940. We can help you work out a payment plan or find other ways to navigate these unprecedented times.