Tell Us What You Think…

This spring, JOEMC will partner with TSE Services and Data Decisions Group to  conduct member satisfaction surveys.

Member feedback will be collected via telephone interviews as well as online surveys. If JOEMC has your email address on file and you are one of the randomly selected participants, you will receive an email invitation to participate in the survey. Those members whose email address the cooperative does not have will be contacted by tele-phone to complete the survey.
Members may receive the email invitation or phone call between April and June asking for their participation. If contacted by telephone, the call will come from a 919 area code as JOEMC’s partner is based in the Raleigh area.

The feedback you provide will help us gauge our performance in serving you, our consumer-members, and assist us in providing better service in the future. We encourage you to share your email address with us so you can potentially be contacted about completing a survey.

We appreciate your time and thank you for sharing your thoughts. 

Stay Plugged In

Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.