Satisfaction Survey

This fall, Jones-Onslow will partner with TSE Services and Data Decisions Group to conduct our fourth quarter member satisfaction survey.

Member feedback will be collected via telephone interviews as well as online surveys. If JOEMC has your email address on file and you are one of the randomly selected participants, you will receive an email invitation to participate in the survey. Those members who’s email address the cooperative doesn’t have will be contacted by telephone.

Members may receive the email invitation or phone call between October and December asking for their participation. If contacted by telephone, the call will come from a 919 area code as JOEMC’s partner is based in the Raleigh area.

The feedback you provide will help us gauge our performance in serving you, our customers, and assist us in providing better service in the future. We appreciate your time and thank you for sharing your thoughts!

 



Stay Plugged In

Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.

Resources