Power of Community: LaToya Hooker

Meet JOEMC Consumer Representative Latoya Hooker. If you’ve ever called us and spoken to an employee to pay your bill, ask a question about your account or even come into our office for assistance, there is a good chance you spoke with Latoya. She is a people person and loves helping people. Latoya’s primary focus is YOU, our consumer-members and it shows!

Latoya started working at the co-op in 2007 and has done her best to provide excellent customer service to each consumer-member whether in person or on the phone ever since.

Latoya’s desire to help people doesn’t stop when she clocks out and goes home—in fact, it’s just beginning. On the evenings and weekends you can find her on the sidelines supporting and cheering for her 4 children at basketball, baseball, football and volleyball games. And if that isn’t enough, Latoya also keeps busy helping others by volunteering with the Richlands High School Century Club—a non-profit organization that supports junior high and high school athletic programs.

Latoya’s favorite quote is “Do the best you can until you know better. Then, when you know better, do better” by Maya Angelou.

To learn more about our other employees who exhibit the Power of Community, click here.