Reporting an Outage

While social media is an excellent way to keep up with outages, we encourage members not to use Facebook, Instagram or Twitter to report an outage. The cooperative’s social media channels are not tied into our outage management system.

 

Report An Outage By Phone

910-353-1940

800-682-1515

 

Report An Outage Via Website

Report an outage here by clicking the link below. You must have the account number, meter number OR phone number associated with the account.

REPORT AN OUTAGE

 

Outage Text Alerts

Power just go out? Text us to let us know. With our outage text alert program, we’ve made it easy to report an outage and then stay connected and informed about the status of power restoration (using text messaging we can quickly and easily communicate with you).  Learn more about the program by clicking on the links below.

Outage Text Alerts FAQ

Outage Text Alert Video

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