Mother Nature can present all kinds of challenges to our electric lines. Be prepared by downloading our app and keeping necessities on hand. Remember that through it all, Jones-Onslow is just a phone call or click away.

MOBILE APP
You can report an outage with our mobile app. Download it from the Apple AppStore or Google Play.

WEBSITE
To report an outage through our website you must have the account number, meter number OR phone number that is associated with the account.

PHONE
With a 24-hour dispatch center, we’re always here to take your outage calls. Call (910) 353-1940 or (800) 682-1515.

OUTAGE TEXT ALERTS
Stay connected and stay informed. Using text messaging JOEMC can quickly and easily communicate with you during power outages. Click here for more.