Online Bill Pay
With our online bill payment service you can save time, gas and stamps by visiting our website to pay your electric bill. This is a simple, fast and accurate service that enables you to pay your bill with an echeck, Visa, MasterCard, American Express, or Discover Card just about anytime, anywhere you have access to the Internet. You can also view the current balance on your electric account and review electric use for the past 12 months. When you make a payment online using our service, a confirmation of your payment is given and the amount owed immediately updates on the View Your Current Balance screen.
You can pay your electric bill with Visa, MasterCard, American Express or Discover Card in person, at the office, over the phone, or on-line. Credit card payments are not accepted at the drive-thru window.
The Automatic Draft Payment Plan can eliminate the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking account, your debit card or credit card electronically. You will continue to receive your bill as usual.
Signing up for automatic draft is easy…you can
- Use our self-service, online feature when you log in to manage your account or
- Complete the online form here and return in to JOEMC. The signed form is not needed if you sign up online.
Online Instructions: Set up automatic draft online by click on “Manage My Account”. If you do not already have a username and password, have your account number ready and click “register”. Once you are logged in to BillPay section on our website, click on “Draft Payment Options” and enter your draft information. All accounts set up online are drafted 25 days after the bill date (that’s also the due date of the bill).
Face to Face
Both locations offer the convenience of paying your bill at the cashier counter or the drive-thru window.
You may mail your payment to the following address: 259 Western Boulevard, Jacksonville, NC 28546.
For your convenience, a night deposit box is located at both Jones-Onslow EMC offices. Payments put in the night drop after normal business hours are typically posted to your account on the next business day. Payments dropped in the night drop during normal working hours will be posted to your account on the same day.
Remote Payment Kiosks
4 payment sites. 2 sites available…24-hours a day. Free to use & posts immediately to your account. Kiosks accepts cash, check and Visa, MasterCard or Discover Card.
JOEMC just made paying your electric bill easier and convenient with PaySite Kiosks located right in your neighborhood. Using our kiosks are free AND the payment posts to your account immediately, just as if you had driven to our office to pay it. You can pay in cash but the kiosks also accept checks or Visa, MasterCard or Discover Card. Simply scan your bill (or type in your account number) and follow the instructions on the screen. It’s fast and convenient!
Our 24-hour a day kiosks are located inside the HandyMart stores in Swansboro (701 West Corbett Avenue which is the intersection of West Corbett Avenue and Old Hammock Beach Road) and near Richlands (5506 Richlands Highway, Jacksonville, which is the intersection of Richlands Highway and Rhodestown Road).
Our other two kiosks are located inside the Realo Drugstores in Surf City (13500 Highway 50, Suite 101, Holly Ridge) and Jacksonville (Wal-Mart Shopping Center at 423 Yopp Road). Payment at these kiosks is available during Realo’s business hours (hours vary from weekdays to weekends).
An important thing to note is that the machines don’t return change so if members make a payment in cash, any overpayment to an account will be applied as a credit to the account.
Paysite kiosk locations: