When we say that we live in a “connected” world, most of us think about technology like our smartphones and other devices and gadgets. But when you’re a member of an electric co-op (that’s you!), there’s so much more to being part of our connected co-op community.
We depend on you because you power our success, and when JOEMC does well, the community thrives because we’re all connected.
We greatly value our connection to you, the members we serve. That is why we would like to share a few ways to maximize the value you can get from JOEMC through various programs, products, and services that we offer our members.
- Save money on your energy bill through our free online audits and high usage alerts. When you download the JOEMC Mobile App, you can monitor and manage your home energy use, pay your bill, and access many other options that could save you money each month.
- Follow Jones-Onslow EMC on social media to stay up to date on power restoration, energy efficiency tips, unique programs, contests, and much more. You’ll also get valuable safety information, see photos of our crews in action, and other co-op news.
- Sign up for Outage Text Alerts to receive notices on outage and restoration information. Outage alerts include notifications to alert you when there is an outage at your location.
- Keep your contact information current to ensure that we can provide you with the highest level of service you expect and deserve. Updating your information can speed up the power restoration process during an outage by matching the phone number with your account location. Accurate information helps our outage management system predict the location and possible cause of an outage, making it easier for JOEMC to correct the problem.
We hope you will connect with us whenever and wherever you can—whether that means giving us a thumbs up on social media, participating in an online customer satisfaction survey, providing feedback on a recent visit or call with our employees, or simply downloading our app.
Jones-Onslow EMC exists to serve our members, and when we’re better connected to you and our local community, we’re better prepared to answer the call.