Living where we do, we’re at the mercy of many types of severe weather situations. And now that summer is here, there’s the possibility of thunderstorms or even hurricanes.

During these weather situations, we’ve got a plan for restoring electric service to the greatest number of customers in the shortest time possible.

Part of this plan is to assign all outside personnel to each of the cooperative’s substations throughout the service area. As soon as it is safe to be on the road, employees begin working from each of the substations.

The cooperative’s priorities for restoring electric service are as follows:

Transmission Lines
Transmission lines carry electricity over long distances. These lines supply power to one or more substations throughout the service area.

Substations
If a problem occurs in a substation, it will cause all of the homes and businesses served by the substation to be out of service. This could affect hundreds or thousands of people.

Main Distribution Lines
These lines are checked next. They carry electricity from a substation to a group of consumers that live in the same community. When power is restored here, all customers served by this line should have power to their homes as long as there is no problem farther down the line.

Tap Lines
Tap lines carry power to utility poles or underground transformers and serve smaller groups from the main distribution lines.

Individual Services
Damage can occur on the service line between your house and a transformer on the nearby pole. This can explain why you have no power when your neighbor does. The co-op needs to know your situation so a service crew can repair it.