Report an Electrical Outage

  • Check your home’s fuses or breakers.
  • Check, if possible, to see if your neighbor’s power is also off.
  • Call (910) 353-1940 or (800) 682-1515 to report the problem.
  • Keep your refrigerator and/or freezer closed.
  • Stay away from power lines on the ground. Do not attempt to remove trees or limbs from the lines.

The cooperative’s automated outage reporting system will ask you for information regarding your situation; it records and categorizes that information, and then assists our operations center in dispatching line crews to the area for a quick response.

Stay Plugged In

Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.