JOEMC offers several convenient and secure options for members to pay their bills. Accepted forms of payment are cash, check, and Visa, MasterCard, American Express* or Discover Card.
Online Bill Pay: The payment portal, which is mobile friendly, allows you more options than just bill paying. When making a payment a confirmation is given and the amount owed immediately updates on the “View Your Current Balance” screen. Click here to register for online bill pay (you must have your electric account number to register).
Automatic Bank Draft: The Automatic Draft Payment Plan eliminates the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking account, debit card or credit card. Signing up for automatic draft is easy…you can use our self-service, online feature when you log in to your account, complete the online form or visit/call the office and speak to a customer service representative.
Mail/ In Person/Night Deposit: Members always have the option of mailing in their payment, paying in person at our Jacksonville or Sneads Ferry offices or using the night deposit at each office. Please note payments put in the night drop box after normal business hours may not be applied to your account until the next business day.
Pay By Phone: Members can also pay their bill via phone by using our automated system. Pay by phone is available 24/7 and accepts echecks and credit cards.
Remote Payment Kiosks: Payment kiosks are located close to your neighborhood. Payments post to your account immediately, just as if you had driven into the office to pay or paid via our website. Currently, we have four payment sites (two of them accessible 24-hours a day). Go to Payment Options for the address of each kiosk. (*American Express currently not accepted at the kiosks).
Stay Plugged In
Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.