Paying your electric bill has never been easier! JOEMC offers several convenient and secure options for members to pay their bills. Accepted forms of payment are cash, check, and credit/debit cards (Visa, MasterCard, American Express* or Discover Card). Whatever option you choose, we want you to be able to pay your electric bill in the way that’s most convenient for you.
Online Bill Pay
The payment portal, which is mobile friendly, allows you more options than just bill paying. When making a payment a confirmation is given and the amount owed immediately updates on the “View Your Current Balance” screen. Click here to register for online bill pay (you must have your electric account number to register).
Download the JOEMC mobile app for fast, easy, secure access to your account anytime…no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, schedule alerts and reminders, and stay connected with us via Facebook. Nearly everything you can do from our “Member Services Portal” can now be handled instantly from your smart device.
Automatic Bank Draft
The Automatic Draft Payment Plan eliminates the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking account, debit card or credit card. Signing up for automatic draft is easy…you can use our self-service, online feature or visit/call the office and speak to a customer service representative.
Mail/ In-Person/Night Deposit
Members always have the option of mailing in their payment, paying in person at our Jacksonville or Sneads Ferry offices or using the night deposit at each office. Please note payments put in the night drop box after normal business hours may not be applied to your account until the next business day.
Pay By Phone
Members can also pay their bill via phone by using our automated system. Pay by phone is available 24/7 and accepts echecks and credit cards.
Remote Payment Kiosks
PaySite kiosks are located close to your neighborhood and payments post to your account immediately—just as if you had driven to one of our offices or paid via our website. Currently, we have six PaySite kiosks (five are accessible 24-hours a day). Click here to find the location of each kiosk. (*American Express currently not accepted at the kiosks).