When you open your electric bill in the next couple of months, you may notice that it looks a little different…that’s because it is. We’ve given the bill a new look in hopes that it’s easier to read and understand.
The re-design of the bill was done with one thing in mind…provide customers with a quick glance where you can easily see important information that you want to know.
A quick look of your electric account will be shown on the front side of the bill. This section will include one line showing all payments and credits since your last electric statement. There will also be one line that shows all charges since the last statement. This should allow customers to easily identify the amount that is owed and the date that it should be paid by.
In addition, there is a “Notice” section that will contain important information about your account (if applicable).
On the reverse side of the bill, specific details will be displayed. This information will include how many kilowatt-hours you used in the current month, a historical chart and comparison of your use, as well as your meter readings and details about each payment and credit, displayed in chronological order.
In addition, we’ll also use the reverse side of the bill to provide you with important JOEMC announcements or to provide other information on various items such as “What is Facilities Charge?”
Finally, the detachable payment stub that is returned to JOEMC will be larger… this will make it easier to read as well as write-in information like the amount being paid.