Call Before You Dig
What is 811?
811 is the phone number you call before digging to protect yourself and others from unintentionally hitting underground utility lines.
There are millions of miles of buried utilities beneath the surface of the earth that are vital to everyday living like water, electricity and natural gas.
811 is the federally designated call before you dig number that helps homeowners and professionals avoid damaging these vital utilities. When you make the free call to 811 a few days before you dig, you’ll help prevent unintended consequences such as injury to you or your family, damage to your property, utility service outages to the entire neighborhood and potential fines and repair costs.
Do I need to call 811?
Yes! Any type of digging requires a call. Building a deck? Planting a tree? Installing a fence or mailbox? 811 is the number you should call before you begin any project. Call 811 from anywhere in the country a few days prior to digging, and your call will be routed to your local one call center. Tell the operator where you’re planning to dig. Your affected local utility companies will be notified about your intent to dig and will send locators to your dig site to mark the approximate location of buried lines with flags or paint.
Remember: Always call 811 before you start any digging project! You can help avoid injury, expense, embarrassment and a very inconvenient day without critical services like electricity, internet or phone.
When can I begin my digging project?
Wait for the marks! Utilities will mark their buried lines on your dig site
Most locate crews will arrive to mark your dig site with paint or flags within a few days and will make sure you know where to avoid digging so you don’t hit buried utilities. Remember the depths of utility lines may vary and there may be multiple utility lines in the same area. Be sure to check your state laws for specific information.
North Carolina requires that you call three (3) working days prior to digging. For more information about this service, including the meaning of the different color paint and flags, visit the North Carolina 811 website.