Payment Options

Bills are due and payable upon receipt and are delinquent if not paid by the due date appearing on the bill (and are subject to a late payment charge).

You can pay your electric bill with an e-check, Visa, MasterCard, American Express or Discover Card over the phone or online and with cash, check or credit card at our office. Payments mailed in to the office should be paid with check. Credit card payments are not accepted at the drive-thru window.

 

ONLINE BILL PAY

With our online bill payment service, you can save time, gas and stamps by visiting our website to pay your electric bill. This is a simple, fast and accurate service that enables you to pay your bill with an e-check, Visa, MasterCard, American Express, or Discover Card just about anytime, anywhere you have access to the Internet. You can also view the current balance on your electric account and review electric use for the past 12 months. When you make a payment online using our service, a confirmation of your payment is given and the amount owed immediately updates on the View Your Current Balance screen.

Register for Online Bill Pay

Pay Bill

 

MOBILE APP

Download the JOEMC mobile app for fast, easy, secure access to your account anytime…no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, schedule alerts and reminders, and stay connected with us via Facebook. Nearly everything you can do from our “Member Services Portal” can now be handled instantly from your smart device.

AUTOMATIC DRAFT

The Automatic Draft Payment Plan can eliminate the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking or savings account, your debit card or credit card electronically. The Automatic Draft Payment Plan can eliminate the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking or savings account, your debit card or credit card electronically. You can fill out the application below and return it to the office OR you can set up an automatic draft by logging into JOEMC’s member portal and clicking on Draft Payment Options or Set Up Draft in the Quick Links Section.

Automatic Payment Plan Application

 

REMOTE PAYMENT KIOSKS

JOEMC has PaySite Kiosks located right in your neighborhood. Using our kiosks are free and the payment posts to your account immediately, just as if you had driven to our office to pay it.

You can pay in cash but the kiosks also accept checks or Visa, MasterCard or Discover Card. Simply scan your bill (or type in your account number) and follow the instructions on the screen. It’s fast and convenient!

An important thing to note is that the machines don’t return change so if members make a payment in cash, any overpayment to an account will be applied as a credit to the account.

In addition to having payment kiosks at our two offices (headquarters in Jacksonville and the Sneads Ferry District Office), we also have payment sites at the following locations:

 

PAY WHERE YOU SHOP

Pay Where You Shop now lets members pay their electric bill while shopping at participating retailers.

Members will need a barcode to present to the store clerk when you are ready to pay your electric bill. You can get the barcode by clicking here (you must have your account number to retrieve the barcode from the Pay Where You Shop page). Be sure to tell the store clerk how much you want to pay on your JOEMC bill — the retailers will accept CASH ONLY.

Please keep in mind that store clerks do not have any information about your account. You will not be able to ask them how much you owe or any other account information.

Some of the participating retailers include Dollar General, Family Dollar, Speedway, Walgreens and CVS Pharmacy.

Click here to get your barcode and see participating retailers.

 

NIGHT DROP

For your convenience, a night deposit box is located at both Jones-Onslow EMC offices. Payments put in the night drop after normal business hours are typically posted to your account on the next business day. Payments dropped in the night drop during normal working hours will be posted to your account on the same day.

 

MAIL

You may mail your payment to the following address: 259 Western Boulevard, Jacksonville, NC 28546.

 

FACE TO FACE

Both locations offer the convenience of paying your bill at the cashier counter or the drive-thru window.