Since the beginning of COVID-19, Jones-Onslow EMC decided to suspend disconnects, waive late fees and offer special payment plans to assist members during this difficult time. While Governor Cooper’s Executive Order 142 extends the suspension on disconnects, it does not waive account balances.  We encourage members to pay down their bills to avoid a large balance at the end of the crisis.  If you need to seek bill payment options, please call our office (910) 353-1940 or contact one of the appropriate agencies in your area listed below to inquire about payment assistance.


Onslow County DSS 910-455-4145

Duplin County DSS 910-296-2200

Pender County DSS 910-259-1240

Craven County DSS 252-636-4900

Lenoir County DSS 252-559-6400

Jones County DSS 252-448-2581

Hem of His Garment—only for Swansboro/Hubert Communities 910-326-1855

Eastern Carolina Human Services 910-347-2151

Infant of Prague 910-347-4196

Salvation Army 910-346-8800

Richlands Community Outreach—only for Richlands Community 910-324-6586

Catholic Charities 919-821-9750

Coastal Community Action Inc 252-223-1630

Onslow Community Outreach 910-455-5733

Pender East Ministries 910-470-3943

East Duplin Christian Outreach 910-298-4401