As a community-based electricity provider, Jones-Onslow EMC practices and promotes a comprehensive culture of safety. Amid growing concerns about the Coronavirus (COVID-19), we invite you, our members, to share in this culture to limit the potential impacts the virus could have on our local community.
The cooperative is taking steps and precautions including:
- Monitoring COVID-19 and taking proactive steps to ensure there will be no disruption to business operations or service to our members in the event our area is impacted;
- Following the guidance of the U.S. Centers for Disease Control and Prevention (CDC), we have reviewed our Emergency Response Operations Plan to safeguard our operations and protect the well-being and safety of our employees and members;
- Reviewing applicable policies and procedures including those that pertain to teleworking, cross-training of employees and medical leave to ensure that adequate staffing levels are maintained at all times;
- Reviewing procedures and practices to ensure continuity of operations for our website and telephone services for members; and
- Continuing to monitor the recommendations of federal and state agencies including steps to reduce the threat of exposure.
- Implementing additional cleaning procedures for surfaces that are touched frequently, making hand sanitizer available for use by the public. In addition, we are encouraging our employees to wash their hands or use sanitizer regularly.
Guidance for members
In order to minimize potential spread, we encourage you to utilize our online and by-phone services, including bill pay options from the convenience of your home. Please take everyday precautions to help prevent the spread of respiratory diseases as recommended by the CDC and N.C. Department of Health and Human Services. These include:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing;
- Avoid touching your eyes, nose, and mouth;
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash;
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe;
- Avoid close contact with people who are sick;
- Stay home when you are sick;
- It is not recommended that people who are well wear a facemask, but facemasks should be used by those who show symptoms of COVID-19 to help prevent the spread of disease to others; and
- Stay extra vigilant about cyber scams regarding COVID-19. Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts or calls related to COVID-19.