Holiday Cooking Safety

Don’t let careless or inattention ruin your holiday meals. Cooking-related fires peak on Thanksgiving and continue until the end of the year. Add these kitchen safety ingredients to your recipes for safe and happy meals.

Supervision is key
Never leave cooking food on the stove top unattended.

Get in the Zone
Keep children and pets away from the cooking area and turn pan- handles in but away from hot burners. Keep the cooking area clear of anything that can burn—towels, pot holders, food packaging, etc.

Roll ’em up
Wear short or tightly rolled sleeves when cooking. Loose clothing can catch fire.

Keep a cool head
For a range-top fire, put on an oven mitt and smother the flames by turning off the burner and care- fully sliding a lid onto the pan, leaving it in place until well cooled. Don’t use water or flour on a grease fire.

Use the right tools
A multi-purpose fire extinguisher is great for a grease fire but make sure you know how to use it to avoid spreading the fire.


Community Festivals Highlight Holiday Season

The holiday season is near and there’s no better time to celebrate with a little holiday cheer. Mark your calendar for a few of the community festivals in our area:

(presented by Marine Federal Credit Union)
Saturday, November 17 starting at 9:45am at Coastal Carolina Community College. Contact the Greater Jacksonville/Onslow Chamber of Commerce at (910) 347-3141 for more information

Friday, November 23 starting around dusk at the Swansboro waterfront. For more information, call (910) 326-2600, email or visit

The Festival will be November 17-18 at the American Legion Building at the Onslow Fairgrounds in Jacksonville. Admission is a $2 donation and the event is presented by the Onslow Caregivers Inc. to raise funds for Onslow County Home Health and Hospice patients. Hours are: November 17 from 10am-7pm and November 18 from 11am-6pm. For more information call (910) 324-1650 or email

From The CEO: We’re Thankful For Your Membership

“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” In the spirit of this quote by author William Arthur Ward,

I’d like to take this opportunity to express my gratitude and thankfulness for your membership in our electric cooperative. Because of your connection to Jones-Onslow EMC, we are able to make our community a better place. 

I generally use this space to provide updates on new projects and developments and report on the progress of ongoing initiatives. We share these updates so that all of our consumer-members have a window into our priorities, progress and challenges. However, during this season of giving thanks, I think it’s equally important to let you and other consumer-members of JOEMC know just what an impact you have on our co-op and the greater community, likely in ways you may not even realize.

As part of the cooperative business model, one of our core principles is “Concern for Community.” While our priority is always to provide safe, reliable and affordable energy, we view our role in the community as a catalyst for good.

We are purposeful in partnering with civic groups and non-profit organizations to help them carry out their mission—to help others in need and to simply make our community a better place to live, work and raise a family.

We work closely with our local schools to provide safety demonstrations, award college scholarships and assist educators in teaching our children by providing grants through the Bright Ideas Program. JOEMC also participates in an annual Youth Tour (see page 1 of the newsletter) where we take our community’s brightest young people to Washington, D.C. for a week-long immersion to experience democracy in action. The trip is inspirational for many students, and we are glad to be a part of this leadership development journey. Ultimately, the larger community benefits from these programs because of you! You empower the co-op through your membership and through your participation in and support of these programs.

We are thankful that our co-op board members carve out time to attend important training sessions, participate in planning meetings and keep abreast of industry trends. This investment in time results in better informed advisors that serve the co-op’s interests in a way that our consumer-members expect and deserve.

On a more personal note, we appreciate the countless acts of kindness our linemen and other employees received during power restoration efforts after Hurricane Florence. Our employees are thankful for your patience and consideration during challenging situations and prolonged periods when there are power outages.

Jones-Onslow EMC was originally established close to 80 years ago to bring electricity to our area when no one else would. The cooperative is a reflection of our local community and its evolving needs. Together, let’s continue making our corner of the world a better place. We can’t do it without you, and for that, we’re thankful for your membership.


Don’t Let A Flicker Ruin Your Day

Flickers and blinks we might have never noticed years ago are brought to our attention today by the world of digital electronic devices all around us.

Today, when walking in our home after work or from an evening out, the first thing we notice is a “flashing clock”. What this lets you know, however, is that Jones-Onslow’s electrical distribution system is actually working the way it was designed—here’s the explanation.

Blinks occur when an obstruction, like a tree limb, comes in contact with a power line or transformer. To minimize the possibility of damage to the cooperative’s electrical distribution system and your home (and the sensitive electronic equipment in it), a circuit breaker (called a recloser) interrupts the circuit for a fraction of a second.

If, for instance, a tree limb remains on the line, the recloser opens (cuts power) a second time, and again tries to close (provides power). If the obstruction is still on the line after the third try, the breaker stays open (cuts power). At this point, cooperative crews will need to be dispatched to the location, examine the situation, remove the obstruction and reset the breaker.

As mentioned previously, system blinks actually mean that our electrical distribution system is working properly. Older digital clocks and other devices are the most vulnerable to blinks; newer models are designed and made to ride out small voltage fluctuations.

When purchasing appliances or other electronic devices for your home that might have a digital clock, look for one that will withstand occasional power blinks. 

Don’t Waste. Insulate!

Properly insulating your home reduces heating and cooling costs, and improve comfort. R-values measure a material’s resistance to conductive heat flow. The higher the R-value rating, the greater the effectiveness of the insulation. Below are recommended R-values for areas of the home that should be insulated.
*Recommendations on R-values are subject to regional climate conditions. Source: U.S. Dept. of Energy



Make The Change Of Season Safely

As temperatures drop this winter, many will look for supplemental heating sources for their homes. Space heaters can be a good alternative for those who want to warm one area of their home without turning up the thermostat on the central heating system. Space heaters, however, are responsible for 32 percent of house fires, according to the National Fire Protection Association. If you are planning to use a space heater in your home this winter, review these tips from JOEMC to keep you, your family and your property safe.

Materials What is your space heater made of? Parts like metal grating can be hot to the touch and may burn anyone who gets too close. Make sure you purchase a heater that is cool to the touch and has guards over the coils just in case little fingers get too close.

Placement While it can be tempting to place a small heater on a shelf so it is not in the way of pets and children, it is safest to leave the heater on a level floor on a nonflammable surface. Keeping the space heater on the floor can keep it from falling over, preventing fire hazards. Also, remember that space heaters and bathrooms are not a good combination, unless the heater is designed for bathroom use. Moisture can damage the heater. The most important rule about space heater placement is the three-foot rule – wherever you use space heaters, the unit should always be kept three feet away from flammable materials and out of the way of children and pets.

Special Features Does your space heater have an auto shutoff function if tipped over? Auto shutoff can be a lifesaver.

Cords You should never use an extension cord when plugging in a space heater as it can cause overheating. The space heater should be plugged directly into a wall outlet, and should be the only thing plugged in to the wall outlet.

Use Never leave a heater unattended while in use. If you are leaving your home or going to bed, make sure to unplug the heater.

Temporary Office Due To Hurricane Florence

Those members visiting the Jacksonville Office will see a little different set up.

Due to flood damage in our headquarters building during Hurricane Florence, our customer service center will be located in temporary office space in the smaller parking area across from our main office.

Those members coming to the office to connect service or to speak with a customer service representative should come to the temporary office. Also located in this area will be cashiers to pay electric bills as well as a 24-hour PaySite kiosk. The drive-thru window located at the headquarters building will remain open for those members wishing to pay their bills. 

Signage is posted as you turn off of Western Boulevard that will assist in directing you to the proper location.

If you have any questions, comments or concerns, please contact us at (910) 353-1940 or (800) 682-1515. You can also email us at

High School Students…Want To Go To Washington?

Join the state’s future leaders for a week of exploration, education and leadership training. Jones-Onslow is seeking applications from high school students for the leadership opportunity of a lifetime: The Electric Cooperative Youth Tour to Washington, D.C.

The Youth Tour allows students to experience Washington, D.C., and learn more about how they can make a difference as young adults.

Tourists will learn about the cooperative business model and values, visit historic monuments and memorials, pay their respects at The Arlington National Cemetery, meet elected officials and tour a variety of Smithsonian museums, all while building a peer network with young leaders from across the country.

JOEMC will sponsor four local students to join the June 15-21, 2019 NC Youth Tour. The all-expenses paid, week-long tour is hosted by electric cooperatives nationwide and is a tradition more than 50 years strong. About 1,800 students from more than 40 states are expected to participate in 2019, and North Carolina’s electric cooperatives will send a delegation of more than 45 students.

Students entering their senior year (current juniors) in fall 2019 are eligible to attend and are encouraged to apply. The cooperative’s youth tourist representatives will be chosen through an essay contest with a pre-selected topic.

JOEMC’s Paula Redick will be visiting local high schools during the next several weeks to promote the program. You can also call the office at (910) 353-1940 or email Paula at for more information.

Paperless Billing…Convenient And Safe

If you check your email more often than regular mail, paperless billing is for you! You can have your monthly electric bill notification e-mailed to you.

It’s simple and convenient. When you choose paperless billing, you will receive an email each month when your statement is available to view online at the JOEMC website. Multiple layers of online security protect your personal information and you can keep private financial information out of your postal mailbox.

If you already have an online billing account set up, log-in and select the “Account Management” option from the column on the left side of the page. You’ll then choose the “Paperless Options” tab and be able to choose from email notification and paperless bill. Check out Notifications (also on the left side of the page) to set up a reminder for due dates.

If you don’t have an online billing account established, signup is easy. Go to the Payment Options section under the Member Account tab and quickly register. Please note that you’ll need your electric account number to complete the registration.

If you have any further questions, explore our Frequently Asked Question Section, call the office at (910) 353-1940 or (800) 682-1515 or email us.

Questions About Recents Bills…

The amount of a member’s electric bill varies based on the amount of electricity they use at their home and usage typically increases in the summer due to the use of air conditioning.

Prior to Hurricane Florence temperatures were around 90 degrees (and higher) for several days and this doesn’t take into account the heat index. Most of the electric bills that were mailed last week (week of September 24) cover the billing period from the latter part August through nearly all of September.

These high temperatures, along with the kids enjoying the last few days home before school started and the Labor Day holiday contributed to raising electricity use. In addition, factor in that after the storm was gone we were all trying to get our lives back to normal and we were spending more time around our homes because schools and many businesses were closed. Again, these things contributed to an increase in usage in the home.

On another note, please remember that the days the power was off after the storm resulted in NO electric usage at your home which means you were not charged anything.

If your bill seems out of line do a couple of things before giving us a call to look into it:

  1. Check the reading on your meter and compare it to the reading on your electric bill.
  2. Read your meter for the next few days to determine how much usage your household is consuming per day.
  3. Compare that to the temperature outside and the activity (laundry, showers, cooking, etc.) occurring inside.  Try to determine how much usage your large appliances are consuming. It is possible that some equipment, like your air conditioning unit or your water heater, may not be performing at the optimum level.

You will have a better understanding of your household consumption rather than our customer representatives and you may be able to rule out a problem before we can.

Please feel free to contact our office at (910) 353-1940 or (800) 682-1515 if you still have questions or concerns about your bill.


Stay Plugged In

Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.