Stealing Electricity Costs Us All

Electricity theft is not a victimless crime. When someone tampers with a meter and steals electricity, it costs you, the members of Jones-Onslow EMC. Tracking and confirming theft is also a time-intensive, expensive job for employees of JOEMC. Throughout the country, billions of dollars of electricity are stolen every year, at the expense of legitimate customers.

To help deter theft and help recover some of the associated costs, JOEMC requires a deposit of $350 plus charges a minimum of $175 in fees where meter tampering and power theft has been confirmed. In addition to these fees, reimbursement for the energy that was stolen must also be paid (this number may be estimated).

If you see or suspect meter tampering to steal electricity or for any reason—please report it to Jones-Onslow immediately. Not only does it cost other members, it can also be a safety issue that puts innocent bystanders and our linemen at risk of injury or worse. It’s a serious crime that can result in hefty fines and possible jail time.

High School Juniors…“SAY YES”

JOEMC is accepting applications from standout high school juniors willing to step out of their comfort zone and “SAY YES” to the opportunity of a lifetime: The North Carolina Youth Tour to Washington, D.C.

The Youth Tour allows students to experience the nation’s capital like they never have before. Tourists will take part in adventures like paying their respects at Arlington National Cemetery, visiting the Washington Monument, meeting federal elected officials and touring Smithsonian museums, all while building connections with peers and future leaders from across the nation.

JOEMC will sponsor four local students to join the June 9-15, 2018 Youth Tour. The all-expense paid, weeklong Tour is a tradition of electric cooperatives across the country that is more than 50 years strong. About 1,800 students from more than 40 states are expected to participate in 2018, and North Carolina’s electric cooperatives will send a delegation of nearly 45 students.

Students entering their senior year (current juniors) in the Fall 2018 are eligible to attend and are encouraged to apply. JOEMC recipients will be chosen through an essay contest with a pre-selected topic. A JOEMC representative will be visiting local high schools during the next several weeks to promote the program. You can also call the co-op office at (910) 353-1940 and speak with the Youth Tour coordinator, Paula Redick, or email her for more details.


Watch the Youth Tour video

Download the Youth Tour application here

Do You Want Some Cash Back?

Did you know that JOEMC offers rebates to members who purchase Energy Star appliances, HVAC equipment, or a heat pump water heater?

Some details and qualifications of the program have changed in recent months – for example, to qualify for a $250 rebate for the purchase of a high-efficiency heat pump, the unit must be a 16 SEER or greater. For the latest guidelines and rebate form, click here or call the office and speak to a representative

From the CEO: Thankful to Serve You

As we enter a month of reflection and thanksgiving, one thing at the forefront of our minds at JOEMC is how grateful we are to serve you, our cooperative members. Safe, reliable and affordable electricity is a daily necessity and we are thankful to both power and empower our members and our communities.

Our commitment to serving you extends far beyond providing electricity. We also invest in local communities by providing scholarships, grants and educational opportunities (see the
article on page one of this newsletter about the exciting Solar in Schools Project with Queens Creek Elementary School). From securing loans that fund much-needed community projects and generate new economic development, to providing Bright Ideas grants that bring innovative classroom projects to life, we strive to strengthen all aspects of our communities
and give them new opportunities to grow and thrive.

As a not-for-profit business, JOEMC’s core mission is service. And because our co-op is locally owned and operated, we live and work alongside our members. We share your sense of pride in our communities and are grateful for the many ways we can contribute to their success.

We are also thankful for your commitment to our co-op, from taking the time to attend our annual meeting and learning about your cooperative and the various services and programs that we offer, to enriching our communities by your active participation in civic groups, little leagues and other community-changing organizations. By choosing to participate and get involved, together we are improving the local quality of life.

Thank you for being part of Jones-Onslow EMC and for your role in helping us live out the cooperative difference. We value your support and are thankful today, and every day, to continue serving you.

Happy Thanksgiving! We wish all of you a safe and happy holiday.


Jones-Onslow EMC Supports Solar in Schools

Queens Creek Elementary School in Onslow County recently unveiled a new 5-kW Psolar installation, provided through an NC GreenPower grant program. Funding for the panels was provided by NC GreenPower, the State Employees’ Credit Union, Jones-Onslow EMC, and donations from local businesses, school staff and families.

It is the eighth installation funded through the NC GreenPower Solar School program (now in its second year) but it’s the FIRST project on electric co-op lines.

“These panels represent more than just producing some renewable electricity — they represent the beginning of the future in our industry and in your world,” Jones-Onslow EMC CEO Jeff Clark told the students at the ribbon-cutting ceremony. “We’ve all heard the old adage about a journey of 1,000 miles begins with a single step. We are taking that step today. And
all along this journey, we will be creating a brighter future for all of us and those who come behind us.”

Queens Creek Elementary School has been an NC Green School of Excellence since 2014, an honor that recognizes K-12 schools in the state dedicated to sustainability.

“We are so excited to be bringing this wonderful opportunity to our school, community and students,” said Queens Creek Principal Elaine Justice. “Not only will we be modeling good stewardship, but our students will also use the solar array to enhance their math and science curriculum.”

Major components of the roughly $40,000 pole-mounted solar system include 12 SunPower solar modules provided by NC GreenPower, interactive inverters, and an internet monitoring system that provides students with solar irradiation, ambient air temperature, module temperature and other data.

The grid-tied array is estimated to produce about 6,570 kWh each year, with a potential cost savings to the school of $657 annually. The panels will provide power to the school library and cafeteria.

Community Festivals Highlight Holiday Season

The holiday season is just around the corner and with it comes some of the best festivals, parades and flotillas to be found. See below for more information.

(presented by Marine Federal Credit Union)
Saturday, November 18 starting at 9:45am at Coastal Carolina Community College. Contact the Greater Jacksonville/Onslow Chamber of Commerce at (910) 347-3141 for more information.

Friday, November 24 starting around dusk at the Swansboro waterfront. For more information, contact the Swansboro Festival Committee at (910) 326-7370 or the Swansboro Chamber of Commerce at (910) 326-1174.

The Festival will be November 17-19 at the American Legion Building at the Onslow Fairgrounds in Jacksonville. Admission is a $2 donation and the event is presented by the Onslow Caregivers Inc. to raise funds for Onslow County Home Health and Hospice patients. Hours are: November 17 and 18, 10am-7pm and November 19, 11am-6pm. For more information call (910) 324-1650 or email

5 Energy Saving Tips for the Holiday Season

Remember these tips and tricks this coming holiday season to help you and your family be more energy efficient around the home. You can find additional ways to save energy by going to the energy center section on our website.

  1. Take Advantage of the Heat From the Sun
    Open curtains during the day to allow sunlight to naturally heat your home.
  2. Adjust the Temperature
    Decreasing the temperature by one-degree can save up to 5% on heating costs. Try to keep the thermostat around 68 degrees during the winter.
  3. Keep the Oven Door Shut
    Opening the oven door can be tempting while cooking that holiday meal but doing so can drop the oven temperature as much as 25 degrees, forcing it to use more energy. Use the oven window to check on the food instead.
  4. Use LED decorative lights.
    LEDs consume far less electricity than incandescent bulbs, and decorative LED light strings such as Christmas tree lights are no different. Not only do LED holiday lights consume less electricity, they are much cooler than incandescent lights, reducing the risk of fire.
  5. Install a Timer
    Install a light timer for your decked out home. It can help lower your bill and to reduce energy consumption.

Know What’s Below…Call 811 Before You Dig

For your convenience, JOEMC is part of the “811” One-Call system. This allows you to call a single number–811–to get all of your underground lines marked, including those of JOEMC, before you start any projects that may involve digging.

The national 811 “Call Before You Dig” phone number links residents to a local call center which then dispatches local utility companies to mark underground utility lines, pipes and cables with paint or flags so you know what’s below. In North Carolina, residents should call at least 72 hours before beginning to dig.

Once ALL of your underground lines have been marked, you can dig safely, protecting you and your family from injury and expense. It’s fast, it’s easy, and it’s FREE!

Remember to keep your 811 assigned ticket number handy in case you need it for follow up calls or to track your request online at

You must notify all utilities three days before digging underground. Dial 811 for fast, one-stop reporting to all utilities and…for your convenience and safety.


From the CEO: Looking Back Provides the Path Forward

One of my favorite quotes has always been, “Those who do not remember the past are condemned to repeat it.” Yet sometimes remembering our history with the goal of repeating it can actually be a good thing. As the nation’s 30,000 cooperatives celebrate National Co-op Month this October, it is a great time to take a look back – and a look forward.

Take the history of your electric co-op. Jones-Onslow EMC was founded over 75 years ago when neighbors worked together to bring electricity to our rural community. Big investor-owned power companies thought they couldn’t generate enough profit in rural areas, so they bypassed them. Back then, there were frequent meetings among neighbors to discuss the formation of the cooperative. Once the “local co-op” was established, the annual meeting was the “must attend” event of the year. The co-op, on behalf of the member-owners, committed to provide the community with electricity.

Fast forward to today—and tomorrow. JOEMC currently provides electric services to some 75,000 homes and businesses and we believe it’s vital to be committed and an integral part of those communities we serve. We understand the spirit that helped create this co-op must be continually nurtured. While times and technology will continue to change, our commitment to you will not.

Although we started out to provide affordable, reliable, safe electricity (and that remains our number one focus), our impact—with your support—has grown. As we continue to look toward the future you can be confident your cooperative will commit to explore new ways to help our members and our communities, whether it’s offering new programs and services, additional energy efficiency rebates and incentives, convenient billing or payment options, or examining renewable energy choices like community solar.

Over the years, as we’ve listened to you and your fellow co-op member-owners, we know that we have to keep pace as technology and consumer tastes evolve. As always, we welcome your feedback and participation as we plan for the future.

Geothermal Makes Dollars & Sense

Geothermal heat pumps are one of the most efficient residential heating and cooling systems available today. They have heating efficiencies 50 to 70 percent higher than other heating systems and cooling efficiencies 20 to 40 percent higher than other air conditioners. That directly translates into savings for you on your utility bills. And couple that with an Energy Star HVAC Rebate available from JOEMC ($350 for a geothermal unit), there’s never been a better time to tap into this tried and true renewable resource.

To qualify for the credit/ rebate, complete the HVAC Rebate Application (it can be downloaded by clicking here, mailed to you or picked up at one of the offices) and return it to us. Additional restrictions for the HVAC Rebate Program do apply so call the office or go online to get more information.


Tell Us What You Think…


This fall, Jones-Onslow will partner with TSE Services and Data Decisions Group (formerly FGI Research) to conduct its fourth quarter member satisfaction survey.

You may receive a phone call between October and December asking you to participate. The call will come from a 919 area code, as the company calling on behalf of JOEMC is based in Raleigh.

The feedback you provide will help us gauge our performance in serving you, our members, and assist us in providing better service in the future.

We appreciate your time and thank you for sharing your thoughts!

Stay Plugged In

Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.