October is Cooperative Month…

(Editorial by CEO Jeff Clark)

Every October, cooperatives from all sectors across the country celebrate National Cooperative Month. The purpose of this annual celebration is to recognize the cooperative difference and remind you, the members of the co-op, about JOEMC’s purpose.

I must admit that I am sometimes cynical of the many different “days” and “months” that are celebrated, but National Cooperative Month is truly an opportunity to celebrate. Celebrating National Cooperative Month informs others about our unique business model, which is based on the Seven Cooperative Principles: Voluntary and Open Membership; Democratic Member Control; Members’ Economic Participation; Autonomy and Independence; Education, Training and Information; Cooperation Among Cooperatives; and Concern for Community.

For co-op employees and members that are familiar with the principles, the month of October is a great opportunity to renew our connection to each other and the mission of JOEMC…to provide safe,

reliable, and affordable electric service with uncompromised excellence in customer service while committing to improve the quality of life for our members through community and civic involvement.

In the United States there are more than 29,000 co-ops and many of them join together during the month of October to educate members in the community about cooperatives. There are more co-ops in our local community than most people realize. In addition to Ace Hardware, True Value, and the credit unions and agricultural co-ops you know about, the co-op business model is also represented on the shelves at our local grocery stores with companies like Land O’Lakes, Welch’s, Organic Valley, Sunkist, Ocean Spray and many more.

According to the latest data, more than 130 million people belong to a co-op in the United States alone and co-ops employ more than 2 million Americans.

This speaks to the heart of why we must take every opportunity to celebrate and teach others about the cooperative form of business. So, plan your own co-op celebration by purchasing co-op products, look to do business with co-ops right here in our local community and be a proud, active member of Jones-Onslow EMC.

Don’t be Fooled by Common Energy Myths around the Home

Eating carrots will greatly improve your eyesight, cracking your knuckles leads to arthritis, watching too much TV will harm your vision. We’ve all heard the old wives’ tales, but did you know there are also many misconceptions about home energy use? Don’t be fooled by common energy myths.

Myth: The higher the thermostat setting, the faster the home will heat (or cool).
Many people think that walking into a chilly room and raising the thermostat to 85 degrees will heat the room more quickly. This is not true. Thermostats direct a home’s HVAC system to heat or cool to a certain temperature. Drastically adjusting the thermostat setting will not make a difference in how quickly you feel warmer. The same is true for cooling. The Department of Energy recommends setting your thermostat to 78 degrees during summer months, and 68 degrees during winter months.

Myth: Opening the oven door to check on a dish doesn’t really waste energy.
While it can be tempting to check the progress of that dish you’re cooking in the oven, opening the oven door does waste energy. Every time the oven door is opened, the temperature inside is reduced by as much as 25 degrees delaying the progress of your dish and, more importantly, costing you additional money. If you need to check the progress of a dish, try using the oven light instead.

Myth: Ceiling fans keep your home cool while you’re away.
Believe it or not, many people think this is true. Ceiling fans cool people, not rooms. Ceiling fans circulate room air but do not change the temperature. A running ceiling fan in an empty room is only adding to your electricity use. Remember to turn fans off when you’re away and reduce your energy use.

Myth: Reducing my energy use is too expense.
Many consumers believe that reducing energy use requires expensive up-front costs, like purchasing new, more efficient appliances or construction upgrades to an older home. But the truth is, consumers who make small changes to their energy efficiency habits, such as turning off lights when not in use, sealing air leaks around windows and doors, and using a programmable thermostat, can see a reduction in energy consumption.

Remember, energy efficiency doesn’t have to be difficult. Focus on small changes to save big. Learn more about ways to save energy by exploring the Energy Efficiency Resources on our website.


Service Your Heat Pump Now for Better Efficiency this Winter

Properly maintaining heating and cooling systems is the key to efficient operation. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10 to 25 percent. It’s a good idea to have your system serviced twice a year—in the spring and in the fall—before extreme temperatures make them work overtime.

What A Professional Will Do

  • Inspect ducts, filters, blower, and indoor coil for dirt and other obstructions.
  • Diagnose and seal duct leakage.
  • Verify adequate airflow by measurement.
  • Check for refrigerant leaks.
  • Inspect electric terminals and, if necessary, clean and tighten connections and apply nonconductive coating.
  • Lubricate motors and inspect belts for tightness and wear.
  • Verify correct electric control, making sure that heating is locked out when the thermostat calls for cooling and vice versa.
  • Verify correct thermostat operation.

What You Can Do

  • Clean or change filters once a month or as needed and maintain the system according to manufacturer’s instructions. Dirty filters, coils and fans reduce airflow through the system. Reduced airflow decreases system performance and can damage your system’s compressor.
  • Clean outdoor coils whenever they appear dirty; occasionally turn off power to the fan and clean it; remove vegetation and clutter from around the outdoor unit.
  • Clean the supply and return registers within your home and straighten their fins if they are bent.



Helping to Protect Your Identity

Legislation known as the “Red Flags Rule” requires companies to take extra steps to detect, prevent and minimize personal identity theft—a problem which affects 17.6 million Americans annually (2014 statistic according to the Bureau of Justice). Customers may notice extra measures Jones-Onslow takes to ensure the security and privacy of your information. While we regret any inconvenience, we assure our customers these steps are required and necessary to help fight identity theft and protect your privacy.

In order to comply with security measures outlined by the Federal Trade Commission (which enforces the Red Flags Rule), Jones-Onslow cannot share any account information with anyone other than the customer. However, customers may contact us to add a spouse, child, or others they wish to authorize to have access to their account information.

In order for Jones-Onslow staff to discuss account information or make adjustments such as payment arrangements, the customer or authorized individual, must verify their identity as the account holder (customer) or authorized user, which can be accomplished using various methods such as providing requested information or showing photo identification.

Identity theft cost consumers and businesses millions of dollars each year and causes difficulties for victims trying to repair their good name and credit. We appreciate your patience as we continue our work to provide great customer service while doing our part to help prevent this problem.


Stay Plugged In

Going out of the country for an extended period of time? Storm in our area and you want to see an up-to-date outage map? Wondering if we service the new location where you're moving? Maybe you want to set up an automatic draft or just manage your account? Our resource page has all the information you need at the click of button.