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910.353-1940 or 800.682-1515 Report An Outage
910.353-7117 or 800.681-4146View Current Outages
Security lights illuminate streets, back yards, and drive ways for safety and security.
Jones-Onslow EMC wants to ensure these security lights are burning properly; therefore we
are dedicated to repairing a fixture within two business days after we have been
notified of the issue. However, inclement weather or unforeseen conditions may delay
solving the problem on occasion. We rely on our members to report any problems with
security lights, including lights that burn all day and night.
To report a security light problem fill out the form below or call your local Jones-Onslow
EMC office at (910) 353-7117 or (800) 681-4146. To expedite the reporting process,
please have the following information available for the Consumer Representative:
Thank you for helping us find street lights and security lights that are out or are malfunctioning. We ask for your name and phone number in case we need more information to help fix the problem. Just complete the form and click on the submit button. Our crews will see the light(s) are repaired as quickly as possible.
If you're reporting a hazardous condition please call us at (800) 682-1515.
If no address is available, please tell us the name of the street and which side
of the street the light is on - North, South, East, or West. (For example: NW 1st
Avenue, south side of street). Also, tell us the number of streetlights from the
closest cross street, e.g., 3rd streetlight east of 1st street).
Jones-Onslow EMC does not reveal any personal information that users
provide to us through our Web site to any third party. All information provided
by customers on this form is kept strictly confidential and secure to prevent unauthorized
use of personal information.