striving to improve the quality of life for our customers
Jones-Onslow Electric Membership Corporation

Your Energy Account

Manage your account
and pay your bill online.

Pay Bill
Quick Tools
Coop Connection

Contact JOEMC
910.353-1940 or 800.682-1515
Report An Outage
910.353-7117 or 800.681-4146

View Current Outages
Change Text Size: A A A A A

Request / Repair Security Light

Security lights illuminate streets, back yards, and drive ways for safety and security. Jones-Onslow EMC wants to ensure these security lights are burning properly; therefore we are dedicated to repairing a fixture within two business days after we have been notified of the issue. However, inclement weather or unforeseen conditions may delay solving the problem on occasion. We rely on our members to report any problems with security lights, including lights that burn all day and night.

To report a security light problem fill out the form below or call your local Jones-Onslow EMC office at (910) 353-7117 or (800) 681-4146. To expedite the reporting process, please have the following information available for the Consumer Representative:

  • Your name or the name on the security light account
  • A telephone number where you can be reached
  • If the address is different than your home address, please have an approximate address for the location of the security light.
  • Nature of the problem (light is out or flickering, pole leaning, vandalism, etc)

Thank you for helping us find street lights and security lights that are out or are malfunctioning. We ask for your name and phone number in case we need more information to help fix the problem. Just complete the form and click on the submit button. Our crews will see the light(s) are repaired as quickly as possible. If you're reporting a hazardous condition please call us at (800) 682-1515.

Tell us who is reporting the problem:
First Name:*
Last Name:*
Street Address:*
City:*
State:*
Zip:*  
Telephone*:    
E-mail: *    
What type of problem are you reporting?



Describe the problem you are reporting in more detail:

What is the address or closest address of the problem you are reporting?

Address Number:
Street Name:
City:
The problem light is located to the of the address.  

If no address is available, please tell us the name of the street and which side of the street the light is on - North, South, East, or West. (For example: NW 1st Avenue, south side of street). Also, tell us the number of streetlights from the closest cross street, e.g., 3rd streetlight east of 1st street).

Is there anything else you would like to add?

Jones-Onslow EMC does not reveal any personal information that users provide to us through our Web site to any third party. All information provided by customers on this form is kept strictly confidential and secure to prevent unauthorized use of personal information.